FREQUENTLY ASKED QUESTIONS
(FAQ)


No additional costs will be incurred by the subscriber. When your subscription expires, delivery will discontinue.
You will not be charged for the magazine subscription(s). We will never ask for your billing information only a shipping address is required.
Your magazine subscription will not automatically renew. You may receive renewal notices directly from the publishers, there is no obligation renew your subscription. We will never ask for your billing information.
Yes! Provide your gift recipients name and address when you redeem your voucher.
While we do our best to provide all subscribers with their magazine selection, quantities may be limited. If your magazine selection is no longer available, it may be replaced with a magazine of similar content.
If you are having trouble redeeming your voucher code or are receiving an error message please email our Customer Care Team at help@bperx.com. Please provide your voucher code along with your full name and mailing address.
Voucher codes can only be redeemed once.
Yes, the voucher code will expire after 48 hours, if not redeemed. A new code will not be issued if your voucher code expires.
You can expect your first issue between 8 to 16 weeks from the date the voucher was redeemed. If it has been more than 16 weeks since your redemption and you have not received your first issue please contact our Customer Care Team at help@bperx.com or 888-965-8903.
To update your mailing address please contact our Customer Care Team at help@bperx.com or 888-965-8903.
To cancel your subscription, please contact our Customer Care Team at help@bperx.com or 888-965-8903.
We can only ship to addresses within the 50 United States.
Pease contact our Customer Care Team at help@bperx.com or 888-965-8903. Our Customer Care team is available Monday thru Friday from 8:00 am to 5:00 pm (PST). We make every effort to respond to customers as quickly as possible, you can expect a response to your email within 48-72 business hours.